Zulu

Market Categories

Business function (Horizontal)

Feature completness

Product differentiation

Instant Settlement (no holding of funds): Unlike SWIFT or regional banks, Zulu processes and settles “instantly” by passing through pooled liquidity—eliminating float and multi-day delays. Flat-File Mass Payroll: Bulk “transfer by flat file” to 60+ countries—rare for regional fintechs. Zero Holding Model: Zulu never holds customer funds; reduces counterparty risk. Real-Time FX Engine: Dynamic FX rates with 0.8%–1.5% spreads, automatically applied. Brokerage Account Funding: Direct deposit/withdraw services to Charles Schwab and Interactive Brokers accounts—unique for Latin-American paytech. Multi-Country Reach: Covers 50+ countries across Americas, Europe, and Asia via local banking partners. 24/7 Monitoring & Support: Real-time dashboard plus round-the-clock support (uncommon among regional peers). Localized Expertise: Deep understanding of Colombian/regional compliance (Finnovista/IDB–verified).

Privacy & Data protection certificate

GDPR Compliance

Years in business

Employees

Horizontal Applications

API Quality

Documentation Link

Enterprise readiness

SaaS Cloud: Global reach with 99.9% SLA; autoscaling for large batch cycles. Integration & Onboarding: Dedicated account managers; 24/7 support; integration workshops; custom SLAs. Compliance & Risk Management: In-house compliance team; real-time AML/KYC screening; local regulatory approvals (Mexico, Peru, Colombia). Performance & Reliability: Instant settlement within minutes; no downtime during peak payroll runs. Custom Reporting & Alerts: APIs and scheduled reports to ERP/Finance teams for seamless reconciliation.

Security & Compliance Readiness

Real-Time Monitoring: 24/7 transaction surveillance; origin-of-funds verification. KYC/AML: Integrated with LexisNexis/Trulioo; Client due diligence and screening. Encryption: TLS 1.2+ in transit; AES-256 at rest; VPC isolation. Regulatory Licensing: Licensed in Colombia (Superintendencia Financiera de Colombia); local compliance teams in Mexico & Peru. SOC 2 Type II (In Progress): Expected Q4 2025. Privacy: GDPR-aligned data controls for EU clients; Colombia’s Habeas Data compliance. Penetration Testing: Quarterly external audits by third-party firms.

Documentation quality assessment

Comprehensive for portal and APIs; lacks public auto-generated API console (available post-onboarding).

Support Methods

24/7 Multilingual Support: Spanish & English via email, web chat, and phone. Dedicated Account Managers: Assigned to enterprise clients (SLAs: <1 h for critical, <4 h for high, <24 h for medium). Onboarding Program: Virtual workshops, sandbox credentials, and guided implementation. Compliance Hotline: Direct escalation to in-house compliance officers. Community Forum: Private Slack channel for premium clients; public FAQ for basic queries. Satisfaction Metrics: NPS > 75 (2024) per Investors Report.

Critical capabilities

Cloud-Based SaaS Platform: Web portal for upload and management of payment files (CSV/flat file) and single transactions. Real-Time FX Engine: Dynamic rate quotes (0.8%–1.5% spread vs. 2%–3% SWIFT). Instant Settlement Engine: Processes transactions “instantly” (within minutes) by leveraging pooled liquidity—Zulu never holds customer funds on its books. Global Rail Integration: Connections to local banks in 50+ countries across Americas, Europe, Asia via API/integration partners. Monitoring & Reporting: 24/7 dashboard with end-to-end tracking, notifications, and alerts.

Support & Account Management

24/7 Multilingual Support: Spanish & English via email, web chat, and phone. Dedicated Account Managers: Assigned to enterprise clients (SLAs: <1 h for critical, <4 h for high, <24 h for medium). Onboarding Program: Virtual workshops, sandbox credentials, and guided implementation. Compliance Hotline: Direct escalation to in-house compliance officers. Community Forum: Private Slack channel for premium clients; public FAQ for basic queries. Satisfaction Metrics: NPS > 75 (2024) per Investors Report.