BitPay
BitPay is a blockchain payment technology pioneer providing enterprise-grade tools for businesses to accept, process, and settle cryptocurrency payments, alongside a self-custody crypto wallet for individual users.
Industry
Finance & Insurance
Market Categories
Payments Processing
Business function (Horizontal)
Finance
Headquarters Location
Atlanta, Georgia, USA
Product Name
BitPay
Parent Company
BitPay
Founder
Stephen Pair, Tony Gallippi
Web2vsWeb3
Web 2.5
Access Model
API
Target Users
SMEs, Corporates, Consumers, Enterprises
Competitors
Coinbase Commerce, CoinPayments, TripleA (direct payment processors); Xapo, Kraken, Coinbase (broader crypto platforms)
Business Function (stablecoins)
Transaction Settlement, Payment Processing, Compliance & Regulatory Oversight, Integration Services, Liquidity Provision, Card Issuance
Feature completness
Product differentiation
Pioneering Legacy, Hybrid Settlement, Self-Custody Wallet Focus, Fraud Chargeback Elimination, Extensive Stablecoin Support, Layer 2 Integration.
Privacy & Data protection certificate
GDPR Compliance
Years in business
14.49
Employees
100-200
Horizontal Applications
E-commerce Transactions, Settlements, Remittances, Payroll & Compensation, Liquidity, Peer-to-Peer (P2P) Payments
Tech stack modernity
Modern (API-first, multi-language libraries, open-source components, Layer 2 focus)
Product Roadmap
Focused on crypto utility, payment efficiency (L2), liquidity, user experience, and compliance.
Product Roadmap
Focused on crypto utility, payment efficiency (L2), liquidity, user experience, and compliance.
API Quality
Production-Ready
Documentation Link
Enterprise readiness
High for integration/scaling, but explicit SLAs need validation.
Security & Compliance Readiness
GDPR, US federal/state regulations (Bank Secrecy Act, AML), NYSDFS license. SOC2/HIPAA not explicitly mentioned.
Documentation quality assessment
(Clear structure, high completeness for technical integration)
Support Methods
Stated 2-hour response / 24-hour resolution (2018 data), but recent customer feedback indicates slower responses.
Critical capabilities
Offers robust APIs for custom integrations, server-side libraries in multiple languages (Java, Python, PHP, Ruby, NodeJS), and eCommerce plugins for popular platforms like Magento, Shopify, WooCommerce. Supports various cryptocurrencies, stablecoins, and Layer 2 networks (Arbitrum, Optimism, Base)
Support & Account Management
Stated 2-hour response / 24-hour resolution (2018 data), but recent customer feedback indicates slower responses.
51 Score™
577.92
Product & Service
52.0
Stability & Maturity
66.7
Technology & Innovation
40.0
Enterprise Readiness
72.5
Categorization
Founder
Stephen Pair, Tony Gallippi
Parent Company
BitPay
Market category
Payments Processing
Target Users
SMEs, Corporates, Consumers, Enterprises
Top competitors
Coinbase Commerce, CoinPayments, TripleA (direct payment processors); Xapo, Kraken, Coinbase (broader crypto platforms)
